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ITC rolls out 'premium' support program

Zack Martin   ||   Mar 07, 2013  ||   

ITC Systems introduced a new software support program that will give customers access to technical support around the clock all year so they can ensure their ITC Systems equipment is always functioning at full capacity.

The new program means customers will experience virtually no break in revenue generation capabilities and can continue supplying their own customers with the high level of service they expect and deserve.

ITC Systems is a supplier of card-based transaction control devices and related software systems. Founded more than 20-years ago, the company provides universities and other institutions with a range of solutions for vending, copying and printing.

The company’s Premium Support Software program minimizes any potential downtime by giving ITC Systems customers access to fully trained technical support representatives any time of the day or night, 365 days a year.

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The only publication dedicated to the use of campus cards, mobile credentials, identity and security technology in the education market. CampusIDNews – formerly CR80News – has served more than 6,500 subscribers for more than two decades.
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